Last updated October 02, 2022This privacy notice for Lost & Found Inc. ('Company', 'we', 'us', or 'our',), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

• Visit our website at shoplostfound.com, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading
this privacy notice will help you understand your privacy rights and
choices. If you do not agree with our policies and practices, please do
not use our Services. If you still have any questions or concerns,
please contact us at info@shoplostfound.com.SUMMARY OF KEY POINTSThis
summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link
following each key point or by using our table of contents below to find
the section you are looking for. You can also click here to go directly to our table of contents.What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Lost & Found Inc. and the Services, the choices you make, and the products and features you use. Click here to learn more.Do we process any sensitive personal information?We do not process sensitive personal information.Do we receive any information from third parties?We do not receive any information from third parties.How do we process your information?
We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we
have a valid legal reason to do so. Click here to learn more.In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click here to learn more.How do we keep your information safe? We have organisational
and technical processes and procedures in place to protect your
personal information. However, no electronic transmission over the
internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.What are your rights?
Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal
information. Click here to learn more.How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.Want to learn more about what Lost & Found Inc. does with any information we collect? Click here to review the notice in full.TABLE OF CONTENTS1. WHAT INFORMATION DO WE COLLECT?2. HOW DO WE PROCESS YOUR INFORMATION?3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?6. HOW LONG DO WE KEEP YOUR INFORMATION?7. HOW DO WE KEEP YOUR INFORMATION SAFE?8. WHAT ARE YOUR PRIVACY RIGHTS?9. CONTROLS FOR DO-NOT-TRACK FEATURES10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?11. DO WE MAKE UPDATES TO THIS NOTICE?12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?1. WHAT INFORMATION DO WE COLLECT?Personal information you disclose to usIn Short:We collect personal information that you provide to us.We collect personal information that you voluntarily provide to us when you express
an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or
otherwise when you contact us.Personal Information Provided by You.
The personal information that we collect depends on the context of your
interactions with us and the Services, the choices you make, and the
products and features you use. The personal information we collect may
include the following:

• names
• phone numbers
• email addresses
• mailing addresses
• billing addresses
• debit/credit card numbers

Sensitive Information.We do not process sensitive information.Payment Data.
We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number (such as a credit card
number), and the security code associated with your payment instrument.
All payment data is stored by__________. You may find their privacy notice link(s) here:__________.All
personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal
information.Information automatically collectedIn Short:Some
information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically when you
visit our Services.We
automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device
and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use
our Services, and other technical information. This information is
primarily needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:

• Log and Usage Data.
  Log and usage data is service-related, diagnostic, usage, and
  performance information our servers automatically collect when you
  access or use our Services and which we record in log files. Depending
  on how you interact with us, this log data may include your IP address,
  device information, browser type, and settings and information about
  your activity in the Services (such
  as the date/time stamps associated with your usage, pages and files
  viewed, searches, and other actions you take such as which features you
  use), device event information (such as system activity, error reports
  (sometimes called 'crash dumps'), and hardware settings).
• Device Data.
  We collect device data such as information about your computer, phone,
  tablet, or other device you use to access the Services. Depending on the
  device used, this device data may include information such as your IP
  address (or proxy server), device and application identification
  numbers, location, browser type, hardware model, Internet service
  provider and/or mobile carrier, operating system, and system
  configuration information.
• Location Data.
  We collect location data such as information about your device's
  location, which can be either precise or imprecise. How much information
  we collect depends on the type and settings of the device you use to
  access the Services. For example, we may use GPS and other technologies
  to collect geolocation data that tells us your current location (based
  on your IP address). You can opt out of allowing us to collect this
  information either by refusing access to the information or by disabling
  your Location setting on your device. However, if you choose to opt
  out, you may not be able to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?In Short: We
process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other
purposes with your consent.We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

 

 

 

 

• 
  To send you marketing and promotional communications. We
  may process the personal information you send to us for our marketing
  purposes, if this is in accordance with your marketing preferences. You
  can opt out of our marketing emails at any time. For more information,
  see 'WHAT ARE YOUR PRIVACY RIGHTS?' below).
• To deliver targeted advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.
• 
  To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.
legal basis) to do so under applicable law, like with your consent, to
comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.If you are located in the EU or UK, this section applies to you.The
General Data Protection Regulation (GDPR) and UK GDPR require us to
explain the valid legal bases we rely on in order to process your
personal information. As such, we may rely on the following legal bases
to process your personal information:

• 
  Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
• Legitimate Interests.
  We may process your information when we believe it is reasonably
  necessary to achieve our legitimate business interests and those
  interests do not outweigh your interests and fundamental rights and
  freedoms. For example, we may process your personal information for some
  of the purposes described in order to:
• Send users information about special offers and discounts on our products and services
• Develop and display personalised and relevant advertising content for our users
• Legal Obligations.
  We may process your information where we believe it is necessary for
  compliance with our legal obligations, such as to cooperate with a law
  enforcement body or regulatory agency, exercise or defend our legal
  rights, or disclose your information as evidence in litigation in which
  we are involved.
• 
  Vital Interests.
  We may process your information where we believe it is necessary to
  protect your vital interests or the vital interests of a third party,
  such as situations involving potential threats to the safety of any
  person.

If you are located in Canada, this section applies to you.We may process your information if you have given us specific permission (i.e.
express consent) to use your personal information for a specific
purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time. Click here to learn more.In
some exceptional cases, we may be legally permitted under applicable
law to process your information without your consent, including, for
example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• 
  For business transactions provided certain conditions are met
• 
  If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• 
  For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If
  it is reasonable to expect collection and use with consent would
  compromise the availability or the accuracy of the information and the
  collection is reasonable for purposes related to investigating a breach
  of an agreement or a contravention of the laws of Canada or a province
• If
  disclosure is required to comply with a subpoena, warrant, court order,
  or rules of the court relating to the production of records
• If
  it was produced by an individual in the course of their employment,
  business, or profession and the collection is consistent with the
  purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?In Short: We may share information in specific situations described in this section and/or with the following third parties.We may need to share your personal information in the following situations:

• Business Transfers.
  We may share or transfer your information in connection with, or during
  negotiations of, any merger, sale of company assets, financing, or
  acquisition of all or a portion of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?In Short: We may use cookies and other tracking technologies to collect and store your information.We
may use cookies and similar tracking technologies (like web beacons and
pixels) to access or store information. Specific information about how
we use such technologies and how you can refuse certain cookies is set
out in our Cookie Notice.6. HOW LONG DO WE KEEP YOUR INFORMATION?In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.We
will only keep your personal information for as long as it is necessary
for the purposes set out in this privacy notice, unless a longer
retention period is required or permitted by law (such as tax,
accounting, or other legal requirements).When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise
such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any
further processing until deletion is possible.7. HOW DO WE KEEP YOUR INFORMATION SAFE?In Short: We aim to protect your personal information through a system of organisational and technical security measures.We have implemented appropriate and reasonable technical and organisational
security measures designed to protect the security of any personal
information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so
we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised
third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will do
our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should
only access the Services within a secure environment.8. WHAT ARE YOUR PRIVACY RIGHTS?In Short:In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information.You may review, change, or terminate your account at any time.In some regions (like the EEA, UK, and Canada),
you have certain rights under applicable data protection laws. These
may include the right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your personal information; and (iv) if
applicable, to data portability. In certain circumstances, you may also
have the right to object to the processing of your personal information.
You can make such a request by contacting us by using the contact
details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.We will consider and act upon any request in accordance with applicable data protection laws.If
you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to
complain to your local data protection supervisory authority. You can
find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law,
you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact
details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows,
will it affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.Opting out of marketing and promotional communications:You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'
below. You will then be removed from the marketing lists. However, we
may still communicate with you — for example, to send you
service-related messages that are necessary for the administration and
use of your account, to respond to service requests, or for other
non-marketing purposes.Cookies and similar technologies:
Most Web browsers are set to accept cookies by default. If you prefer,
you can usually choose to set your browser to remove cookies and to
reject cookies. If you choose to remove cookies or reject cookies, this
could affect certain features or services of our Services. To opt out of
interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/. If you have questions or comments about your privacy rights, you may email us at info@shoplostfound.com.9. CONTROLS FOR DO-NOT-TRACK FEATURESMost web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT')
feature or setting you can activate to signal your privacy preference
not to have data about your online browsing activities monitored and
collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised.
As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we
must follow in the future, we will inform you about that practice in a
revised version of this privacy notice.10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.California Civil Code Section 1798.83, also known as the 'Shine The Light'
law, permits our users who are California residents to request and
obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all
third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in
writing to us using the contact information provided below.If
you are under 18 years of age, reside in California, and have a
registered account with Services, you have the right to request removal
of unwanted data that you publicly post on the Services. To request
removal of such data, please contact us using the contact information
provided below and include the email address associated with your
account and a statement that you reside in California. We will make sure
the data is not publicly displayed on the Services, but please be aware
that the data may not be completely or comprehensively removed from all
our systems (e.g. backups, etc.).CCPA Privacy NoticeThe California Code of Regulations defines a 'resident' as:(1) every individual who is in the State of California for other than a temporary or transitory purpose and(2)
every individual who is domiciled in the State of California who is
outside the State of California for a temporary or transitory purposeAll other individuals are defined as 'non-residents'.If this definition of 'resident' applies to you, we must adhere to certain rights and obligations regarding your personal information.What categories of personal information do we collect?We have collected the following categories of personal information in the past twelve (12) months:CategoryExamplesCollectedA. IdentifiersContact
details, such as real name, alias, postal address, telephone or mobile
contact number, unique personal identifier, online identifier, Internet
Protocol address, email address, and account nameYESB. Personal information categories listed in the California Customer Records statuteName, contact information, education, employment, employment history, and financial informationYESC. Protected classification characteristics under California or federal lawGender and date of birthYESD. Commercial informationTransaction information, purchase history, financial details, and payment informationYESE. Biometric informationFingerprints and voiceprintsNOF. Internet or other similar network activityBrowsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisementsYESG. Geolocation dataDevice locationYESH. Audio, electronic, visual, thermal, olfactory, or similar informationImages and audio, video or call recordings created in connection with our business activitiesNOI. Professional or employment-related informationBusiness
contact details in order to provide you our Services at a business
level or job title, work history, and professional qualifications if you
apply for a job with usNOJ. Education InformationStudent records and directory informationNOK. Inferences drawn from other personal informationInferences
drawn from any of the collected personal information listed above to
create a profile or summary about, for example, an individual’s
preferences and characteristicsYESWe
may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by
phone or mail in the context of:

• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?More information about our data collection and sharing practices can be found in this privacy notice.You may contact us by email at info@shoplostfound.com, or by referring to the contact details at the bottom of this document.If you are using an authorised agent to exercise your right to opt out we may deny a request if the authorised agent does not submit proof that they have been validly authorised to act on your behalf.Will your information be shared with anyone else?We
may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider.
Each service provider is a for-profit entity that processes the
information on our behalf.We
may use your personal information for our own business purposes, such
as for undertaking internal research for technological development and
demonstration. This is not considered to be 'selling' of your personal information.Lost & Found Inc.
has not disclosed or sold any personal information to third parties for
a business or commercial purpose in the preceding twelve (12) months. Lost & Found Inc. will not sell personal information in the future belonging to website visitors, users, and other consumers.Your rights with respect to your personal dataRight to request deletion of the data — Request to deleteYou
can ask for the deletion of your personal information. If you ask us to
delete your personal information, we will respect your request and
delete your personal information, subject to certain exceptions provided
by law, such as (but not limited to) the exercise by another consumer
of his or her right to free speech, our compliance requirements
resulting from a legal obligation, or any processing that may be
required to protect against illegal activities.Right to be informed — Request to knowDepending on the circumstances, you have a right to know:

• whether we collect and use your personal information;
• the categories of personal information that we collect;
• the purposes for which the collected personal information is used;
• whether we sell your personal information to third parties;
• the categories of personal information that we sold or disclosed for a business purpose;
• the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
• the business or commercial purpose for collecting or selling personal information.

In
accordance with applicable law, we are not obligated to provide or
delete consumer information that is de-identified in response to a
consumer request or to re-identify individual data to verify a consumer
request.Right to Non-Discrimination for the Exercise of a Consumer’s Privacy RightsWe will not discriminate against you if you exercise your privacy rights.Verification processUpon
receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information in
our system. These verification efforts require us to ask you to provide
information so that we can match it with information you have previously
provided us. For instance, depending on the type of request you submit,
we may ask you to provide certain information so that we can match the
information you provide with the information we already have on file, or
we may contact you through a communication method (e.g.
phone or email) that you have previously provided to us. We may also
use other verification methods as the circumstances dictate.We
will only use personal information provided in your request to verify
your identity or authority to make the request. To the extent possible,
we will avoid requesting additional information from you for the
purposes of verification. However, if we cannot verify your identity
from the information already maintained by us, we may request that you
provide additional information for the purposes of verifying your
identity and for security or fraud-prevention purposes. We will delete
such additionally provided information as soon as we finish verifying
you.Other privacy rights

• You may object to the processing of your personal information.
• You
  may request correction of your personal data if it is incorrect or no
  longer relevant, or ask to restrict the processing of the information.
• You can designate an authorised agent to make a request under the CCPA on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with the CCPA.
• You
  may request to opt out from future selling of your personal information
  to third parties. Upon receiving an opt-out request, we will act upon
  the request as soon as feasibly possible, but no later than fifteen (15)
  days from the date of the request submission.

To exercise these rights, you can contact us by email at info@shoplostfound.com, or
by referring to the contact details at the bottom of this document. If
you have a complaint about how we handle your data, we would like to
hear from you.11. DO WE MAKE UPDATES TO THIS NOTICE?In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised'
date and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy notice, we may
notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this
privacy notice frequently to be informed of how we are protecting your
information.12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?If you have questions or comments about this notice, you may email us at info@shoplostfound.com or by post to:Lost & Found Inc. 44 Ossington Avenue, Lost & FoundLost & FoundToronto, OntarioM6J 2Y7Canada13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here.
This privacy policy was created using Termly's Privacy Policy Generator.